At Florence Explores, we are committed to delivering your orders safely and efficiently. Our shipping process is designed to ensure that your products arrive in excellent condition and as quickly as possible.
Order Processing
All orders are processed after confirmation and are subject to product availability.
You will receive a confirmation email once your order has been placed successfully.
Shipping Methods
We work with trusted courier partners to deliver your products securely.
Tracking details will be provided once your order has been dispatched, allowing you to follow your shipment.
Shipping Costs
Shipping charges, if applicable, will be calculated and displayed at checkout.
Any promotions offering free shipping will be clearly mentioned on our website or during checkout.
Damaged or Lost Packages
If your order arrives damaged, please contact us immediately at [email protected] with photos of the product and packaging.
In the rare event that your package is lost in transit, we will work with our courier partners to resolve the issue promptly.
Contact Us
For any questions about shipping, please contact:
Florence Explores
Email: media@florenceexplores.com